If an active antivirus is causing popups in your PC and is preventing you from using your computer and from accessing the internet, it is likely that you are infected with a rogue computer security application. The active antivirus virus may be generating misleading popups and advising you that there are security and malware threats in your PC so you will be made to purchase a fake software. Make sure not to fall to this fake active antivirus scam. Below is a guide on active antivirus removal.
Note: If you are not confident to fix your computer yourself, your best option is to hire a computer repair professional who can do the removal of the rogue security software for you. You may also want to remove the malware yourself by using malware removal programs such as Malwarebytes.
Fake Active Antivirus Removal: How to Remove Active Antivirus from an Infected Computer
* Download Malwarebytes’ Anti-Malware.
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a check-mark is placed next to the following:
Update Malwarebytes’ Anti-Malware
Launch Malwarebytes’ Anti-Malware
* Click Finish.
* If an update is found, Malbytes anti malware will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
* When completed, a log will open in Notepad.